key responsibilities
- Greet and check in patients with warmth and professionalism, ensuring a seamless and positive experience from start to finish
- Answer phones with excellent communication skills and polished phone etiquette
- Proactively manage and optimize the daily schedule for both hygiene and doctor appointments
- Check patients in and out efficiently; collect and post payments accurately
- Verify and coordinate insurance benefits; follow up on outstanding claims in a timely manner
- Support a culture of teamwork, positivity, and continuous improvement
skills & qualifications
- Adaptability and initiative in a dynamic, fast-paced environment
- Exceptional communication and interpersonal skills
- Demonstrated commitment to five-star customer service
- Strong attention to detail and organizational skills
- Team player with a selfless attitude and motivation to support both patients and colleagues
- Prior dental experience and management experience preferred (but not required); Open Dental experience is a plus
why you'll love working with us
- Competitive compensation with bonus potential
- Supportive, fun, and team-oriented work environment
- State-of-the-art office featuring the latest dental technology
- Opportunity to grow with a thriving, patient-focused practice
core values: who we are
- Personality/Flair
- 5 Star Service
- Can Do! Nothing is Impossible
- Team Player/ Selflessness
- Constant and Never Ending Improvement
benefits
- Paid Time Off
- Health Insurance
- Employee and Family Discount
- 401k
- Holiday Pay
- Sick and Safe Time
- Profit sharing
- Bodywork Benefit